Features



Capabilities

Click on the video and see some of the features of CRAAD.

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Video Craad
File management

01. File management

Manage, secure and share your files easily and quickly.

Each member of the group / company has its own personal folder which is accessible only by him/her.

Shared folder (for the group/company) that can be accessed by all the members of the team.

Each customer of the group has also a personal folder, which is accessible by all team members and the customer.

The customer has secure access to their personal folder with the use of rights (Read, Upload, Download) for total control.

Shared Folders that can be accessed by all customers or by a group of customers. This way when you want to share a file with all your customers or a group of them you can save time and space, moreover this way you can perform more complex sharing situations.

Manage folder permissions for each customer separately, this will allow for a more specialized permission management.

Share files easily and fast, even with third parties (outside the application) regardless of the file size. Ability to manage the number of shared files and to limit the number of days the file will be shared.

Automatic or manual backup. Synchronize your local files with those of CRAAD application.

Designed for even greater security CRAAD application can be combined with SSL security certificate.

02. Task management

Divide your tasks into smaller and manageable chunks. Organize your team / company effortlessly.

Assign tasks to all the team members.

Full task management along with quick search in a variety of ways.

Personal tasks of a member of the team / company that have to do either with the team/ company or a customer.

Common tasks that appear to all members, this ensures that all members are "on the same page" and can supply any help needed.

Graphical interface that will allow you to observe and check the progress of a task as well as help keep the time spent on it.

Task management
Calendar

03. Calendar

The CRAAD calendar eliminates any unnecessary tasks, while keeping you informed of any new developments within the team / company.

Each member has a personal calendar with the messages and tasks.

The calendar also shows the shared tasks of the group / company.

See the outstanding and due payments.

See all the alerts / reminders.

04. Customers

Customer quota to fit your needs. CRAAD allow you to create additional dynamic fields in each customer individually for better control.

Add quickly and easily new customers.

Multiple ways to perform a search.

Divide customers in groups for easier management (such as sending bulk messages or sms and folder sharing).

Create connections between customers for easier management.

Backup files of a customer with a single click.

Customers of the group / company have the ability to connect to their own interface. The application gives the customer the following features:

File management based on the folder permissions of the customer or the group of the customer.

Records of the services / products provided as well as history of all the offers.

Search and view the history of payments.

Possibility of payment online with PayPal or credit card.

Direct communication with the company and records of the communication

Customers
Services / Products

05. Services / Products

Through CRAAD the management of your services / products reach a new level of simplicity.

Divide your services or products into categories for better management.

Up to 5 prices for each service / product.

Manage the type of the transaction, eg. sales or quotations. Quotations are ignored in the accounting part of the application.

Create an alert for a service / a product (eg. the license expires in six months, inform the customer and the company of this fact, one month before the expiration).

Management of priorities on messages and transactions.

Attach files to a transaction of a service / product, from the team / company or the customer.

Ability to add dynamic fields in a transaction of a service or a product.

Full payment history for each service / product as well as installments.

Automatic check of payments by informing both the team / company and the customer via message or sms.

Sales statistics by product / service.

06. Invoices - Offers

Generate invoices or offers quickly and easily wherever you are.

Generate offers and invoices by selecting from your services or products.

Search invoices and offers according to date or their unique number.

Export to PDF.

Invoices - Offers
Alerts

07. Alerts

Leave your job on autopilot by creating notifications for services / products for a future date.

Create alerts easily and quickly for services or products you offer to your customers.

Automatically inform the group / company.

Automatically inform the customer with a message or sms.

Create alerts even for your offers.

08. Flexibility, Responsive!

Organize your day, your team, your business from any device, anywhere.

Use CRAAD application from any modern device.

Access CRAAD application via the Internet, from anywhere.

Start your task from one device and continue or complete it from another.

Flexibility, Responsive!
Communication (members – customers)

09. Communication (members – customers)

Nowadays our jobs are so complicated that a simple email service is not enough...

Internal communication between team members / partners with full history of all the communications.

Fast and reliable communication of members with customers and vice versa.

Communication alerts via e-mail or sms to the customer for any incoming application messages.

E-mail account integration (with google’s mail either business or personal accounts) which allows the system to receive emails and convert them to internal system messages.

10. Bulk messaging and SMS

Inform your customers and partners simultaneously.

Compose your message, select group of customers, remove or add to the list of recipients and click send!

Automatic and manual sms messaging for customers on multiple parts of the application.

Bulk messaging and SMS
Scheduled messaging

11. Scheduled messaging

Modern communication system.

Scheduled messaging. Select a future date, write your message and send it to a member of the group / company or a customer.

12. File versioning

Work a file as a team and maintain multiple different versions of it. Keep records of meta-data for the file history.

If you upload a file with the same name as another file, in any application folder, CRAAD will automatically activate the file version system.

The system appends the suffix .vrs1 on the filename stating that this is the first version.

The file you just uploaded to the folder, retains its filename, until you upload another version.

Ability to add and manage META-DATA, for each file version (title, keywords, notes, date).

If you download any of the file’s versions the received filename does not have the suffix of the versioning system. vrsX.

File versioning
Password management

13. Password management

Secure password storage mechanism that will satisfy even the most demanding users.

The passwords are divided into categories, this way a better management is achieved.

To view the decrypted password a two-step verification is required via email or sms.

The passwords are stored in the database, they are encrypted for a higher level of security.

14. Backups

No need to worry about backups anymore, personal / group or company. No need to spend time or money anymore.

The application generates automatically backups of your records from the database. These backups are generated every day and a history of the week, the month and the year is kept on your server.

The backup of a customer can be created with a simple click from the view of the customer or from the customer list.

Also each member/customer has the option to view their personal folders by mapping them as a local driver on their personal computer. This can be performed via an extra application and the setting will allow ftp access to the member/customer.

Automatic or manual Sync (synchronize) of files and folders.

Backups
Customized Settings

15. Customized Settings

Customize the application to suit you to the ground!

You do not need all these mechanisms? Turn off those that you do not need with a simple click.

Set colors for calendar (tasks, messages etc.).

Add your credentials for PayPal and HQSMS (SMS) for the communication of the application with these services.

16. Learning

The application includes a user manual and training videos for each device separately. This will reduce dramatically your learning curve.

User Manual with detailed explanations for each mechanism.

Each chapter includes training videos.

Learning

Do you have questions about features or pricing?